Unibet in brief:
Over 100 countries
2.7 million customers
Started in 1997
Over 370 employees
Read more at:
Unibet Group plc
Tel.: 00 356 2133 7885
Fax: 00 356 2343 1510
Personal information
Unibet manage data regarding an Account Holder in accordance with applicable laws, data protection acts and/or similar.
Unibet uphold strict confidentiality regarding all relations with an Account Holder. This can only be breached by a decision deriving from the Governing Law and/or in the event of an Account Holder violating the Unibet Rules.
Any data utilised for marketing purposes is based on the so called opt-in principle.
Manage data regarding an Account Holder in accordance with applicable laws, data protection acts and/or similar.
1 Unibet adheres to the Data Protection Act, other relevant regulations, legal notices and/or similar at the Place of the Contract taking account of the Data Protection Directive (EC Directive 95/46/EC) and the Electronic Communications Privacy Directive (EC Directive/2002/58/EC.
Furthermore, Unibet has adopted best practice when it comes to the principles of e-mail communication with Account Holders.
2 All the aforementioned is in place in order to assure Account Holders that at all times personal data is:
• processed in accordance with the rights of the Account Holder concerned;
• processed fairly and lawfully;
• obtained only for a specific and lawful purpose;
• adequate, relevant and not excessive to its purpose;
• accurate and updated;
• kept in a secure manner;
• not kept longer than is necessary for its purpose;
• not transferred to jurisdictions not adhering to the aforementioned Directives; and
• is utilised for marketing purposes based on the so called opt-in principle.
3 Unibet discloses personal data when ordered to do so by order of the Governing Authorities and/or under provision in the Governing Law.
Furthermore, Unibet reserves the right to disclose personal data to relevant recipients when Unibet has reasonable grounds to suspect irregularities that involve a Unibet Account.
4 Customer Relationship Management ("CRM")
Unibet reserves the right to process personal data for CRM purposes. However, only Account Holders that have agreed to the so-called opt-in will receive marketing material (see also clause 13.2 bullet 9.)
5 The Account Holder has the right to require access to the Account Holder's own personal data and/or has the right to correct and/or erase wrong and/or inappropriate data.
6 Cookies
The Unibet website works by using cookies for the following purposes:
• To identify the Account Holder's preferred language so it is automatically selected when the Account Holder returns to Unibet
• To ensure bets the Account Holder places are associated with the Account Holder's betting coupon and account
• To ensure the Account Holder receives any bonuses the Account Holder is eligible for
• For analysis of Unibet website traffic to allow us to make suitable improvements
Please be aware that it is not possible to use the Unibet site without cookies.
If additional information about Unibet's use of cookies is requested, please contact customer support.
Encryption
After logging in all information sent to and from the Unibet site is encrypted using 128-bit Secure Socket Layer (SSL) technology. The SSL certificate used is issued and verified by Thawte, click on the image for more information.
Your credit card details are encrypted and only sent over the Internet once to Unibet. It is then stored encrypted in Unibet's secure systems
Casino & Scratch Card
Our casino & Scratch Card is a product from NetEntertainment, a Swedish company part of the large Cherry group listed on the stock market. Their software and ours is monitored and checked by different third party companies to guarantee security and honesty.
To inspect the software at our end, we have third party auditors Deloitte and Touche (who are world-renown for their work) who examine the software code and randomness in our casino and ensure that the software is completely random and safe. We do this out of respect to our customers and to comply with strong international standards.
To ensure honesty, the casino works with a Random Number Generator (RNG) which, as the name suggests, randomly generates numbers. This guarantees that there is no manipulation whatsoever, not by the company and not by the customer. This RNG is tested and approved by Technical Systems Testing, which is a certified company registered in Canada. Another company that does the same tests and quality assurance is the Swedish company Statens Kriminalteknologiska Labratorium (SKL).
Bingo
To ensure honesty, the Bingo works with a Random Number Generator (RNG) which, as the name suggests, randomly generates numbers. This guarantees that there is no manipulation whatsoever, not by the company and not by the customer. We do this out of respect to our customers and to comply with strong international standards.
This RNG is tested and approved by Technical Systems Testing, which is a certified company registered in Canada.
Games
To ensure honesty, our Games work with a Random Number Generator (RNG) which, as the name suggests, randomly generates numbers. This guarantees that there is no manipulation whatsoever, not by the company and not by the customer. We do this out of respect to our customers and to comply with strong international standards.
This RNG is tested and approved by Technical Systems Testing, which is a certified company registered in Canada.
Poker
Unibet and our software provider Micrograming's first priority is to provide an honest poker room because we believe strongly in a policy of fair play . We can reassure you that the cards you are dealt were shuffled without any human involvement. We don't expect you to take our word for it. The Microgaming Poker system is monitored by an independent auditor, PricewaterhouseCoopers, to confirm that we can deliver exactly what is promised to you. Click the image below to see their report.
Detecting collusion
There is very little a player can do in order to cheat online. You cannot mark the cards, peek at your hole cards, stack the deck or put a cold deck on the table. Playing online poker is very safe. Problems experienced by land casinos and card rooms are not possible online. However, there is one problem relevant to both offline and online tournaments; collusion, which is to share information and to play hands in order to help each other win.
This is also known as "playing partners". Clearly collusion is not tolerated by Unibet or our provider Microgaming. In order to thwart any and all attempts at collusion amongst players, Microgaming with its years of experience in fraud detection and prevention has developed Collusion Detection Software (patent pending), which included in its capabilities can track all play in real time.
Every hand played at Prima Poker is automatically and instantly analyzed. The software watches for and recognizes in real time any and all play used by colluding players and whenever anything suspicious is detected, the players' hand histories are brought up for examination by our experienced, expert staff.
Colluders will have their accounts frozen and be banned from Prima Poker and all its affiliated sites worldwide. The Prima Network does not allow players to change their Poker alias which means you always know who you're playing against.
