bet365 is the internet and telephone betting division of the bet365 Group Limited, one of the UK's leading betting and gaming groups.
The group has held a UK license since 1974 and now has over 600 employees.
The bet365 Group Limited operates a 24/7 customer contact centre and a thriving internet operation (based in Stoke-on-Trent), where we service over 900,000 customers in 140 different countries. The website is available in a wide range of languages with a comprehensive customer service for each and every one.
As well as sportsbook, we also have a first-class casino and poker room on the internet. Here at bet365, we operate a simple one-wallet system, meaning you have the same username, password and payment method to play at all of the above with the minimum of fuss.
IBAS
For your peace of mind, Sports at bet365 is affiliated to IBAS (Independent Betting Adjudication Service) and agrees to abide by its decision on any dispute that may not be resolved to your satisfaction.
Betting General
How do I place a bet?
To bet on a single selection, click 'bet' to the right of the selection. If you are using a coupon, tick the applicable box before clicking on 'bet'. Once on the betslip you can enter the stake you wish to risk or the amount you wish to win in the relevant boxes. You may have additional options such as taking a price, 'SP' or betting each way. If your selection is correct, click on 'Place Bet'
How do I place an accumulator?
Creating multiple bets is easy to do using our ‘Create Your Coupon’ feature.
Choose the betting market of your choice from the ‘Sports’ menu down the left side of the ‘Home’ page or alternatively, use the ‘All Sports’ link from the ‘Sports Menu’ which will populate all the sporting and specials events.
From within each sporting or specials market, simply tick all the events that you would like to view and then click on any of the ‘Create Your Coupon’ icons which appear as a small pen to the right side of the page. To add more than one sport to your coupon, use the ‘All Sports’ link from the ‘Sports Menu’.
The system will then generate a new page with the events you have chosen, allowing you to make all your selections for your multiple bet at the same time.
Make your selections by ticking the price you wish to take and selecting ‘Bet’ to add them to the Bet Slip; this is always located on the right side of the website. On the Bet Slip, select ‘Multiple Bet Options’ which is located underneath your selection to view the various multiple bet types that are available. Remember, the multiple bet types that are displayed depend on the number of selections you have included.
If the multiple bet option you would like to take does not appear, select ‘Members’ from the tool bar near the top of the page. Then select ‘Change Preferences’ from the 'My Account' menu and ensure that ‘Betting Options’ and ‘Betting Types’ is set to ‘Show All’. Refer to the Bet Slip again and the ‘Multiple Bet Options; if the bet type does not display, please Contact Us so we can assist.
Where can I view my bets?
Click on 'History' near the top of the home page. You will then be able to view settled and unsettled sportsbook bets (including any telephone & instant bets placed), games bets and your deposits and withdrawals using the drop down menu. Click on the bet details you wish to view in greater detail.
How do I place an In-Play bet?
Click on 'In-Play' from the top of the home page and select the event from the left hand menu. Enter your stake in the Bet Slip and click 'Place Bet'. Alternatively, simply select the event from the ‘Live In-Play’ section on the homepage.
How do Asian handicaps work?
Full details on Asian handicaps are available in our betting rules on the website; these can be located in the help section.
What currencies can I bet with and what is the minimum unit stake?
You can manage your account in any one of our listed currencies. The minimum unit stake for each currency is as follows: .
Argentinian Pesos (ARS) - 1.00
Australian Dollars (AUD) - 0.25
Bulgarian Leva (BGN) - 1.00
Brazilian Reais (BRL) - 0.50
Canadian Dollars (CAD) - 0.20
Chinese Renminbi (RMB) - 2.00
Czech Koruny (CZK) - 5.00
Danish Kroner (DKK) - 2.00
Euros (EUR) - 0.20
Hong Kong Dollars (HKD) - 2.00
Hungarian Forint (HUF) - 50.00
Icelandic Kronur (ISK) - 20.00
Japanese Yen (JPY) - 20.00
Malaysian Ringgits (MYR) - 1.00
Mexican Pesos (MXN) - 2.50
New Zealand Dollars (NZD) - 0.50
Norwegian Kroner (NOK) - 2.00
Polish Zlotych (PLN) - 1.00
Romanian New Lei (RON) - 1.00
Swedish Kronor (SEK) - 2.00
Singapore Dollars (SGD) - 0.50
South African Rand (ZAR) - 2.00
Swiss Francs (CHF) - 0.50
Taiwanese Dollars (TWD) - 10.00
Thai Baht (THB) - 10.00
UK Pounds (GBP) - 0.10
United States Dollars (USD) - 0.20
What is the maximum stake?
The maximum stake available for a selection can be seen by clicking 'Bet Max' on your betslip after making a selection. To request a larger bet, increase the Stake/To Win value and click 'Place Bet'. The amount by which this figure exceeds Bet Max will be referred to a Trader.
What does each-way mean?
An each-way bet is a bet of twice the selected unit stake. It contains one bet for the selection to 'Win' and one bet for the selection to 'Place'. The place part of your bet will be settled in accordance with the place terms advertised for the event.
What is SP?
SP is the starting price. Should your selection win you will be paid out at the odds of your selection at the start of the race.
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